At Pervenire Digital Solutions Pvt Ltd, we are committed to delivering top-quality digital marketing services and ensuring customer satisfaction. We strive to achieve outstanding results for our clients through our expertise and dedication. However, it is important to understand our refund policy in certain circumstances.
Refund Eligibility:
Pervenire Digital Solutions will not provide refunds solely based on subjective expectations not being met. As with any marketing efforts, the results can vary and are subject to multiple factors beyond our control.
Refunds will not be granted if the desired outcomes differ from the actual results due to changes in the market, user behavior, or other external factors that may impact the performance of digital marketing campaigns.
Refund Process:
If a client feels dissatisfied with the results achieved during a specific campaign, we encourage open communication with our team to understand the challenges and explore potential improvements.
In cases where we have been unable to fulfill specific services as agreed upon in the contract, Pervenire Digital Solutions will review the situation and may offer to adjust or redo the deliverables to address any issues.
If, in exceptional circumstances, Pervenire Digital Solutions determines that a refund is appropriate, the amount eligible for refund will be calculated based on the remaining value of undelivered services.
Non-Refundable Items:
Any third-party costs or expenses incurred by Pervenire Digital Solutions on behalf of the client are non-refundable.
Any completed work, reports, or deliverables provided to the client during the engagement will not be eligible for a refund.
In situations where the client has violated the terms and conditions of the service agreement, no refund will be granted.
Contacting Us: If you have any concerns or questions regarding our refund policy, please don’t hesitate to contact our customer support team. We are here to address any issues and ensure a positive experience with our digital marketing services.
Pervenire Digital Solutions Pvt Ltd reserves the right to modify or update this refund policy at any time, and any changes will be communicated to our clients via our official website or direct communication channels.
HOW CAN YOU CONTACT US ABOUT THIS NOTICE
Pervenire Digital Solutions Pvt Ltd
Email: Info@perveniredigital.com
